How to be one step ahead of the competition? This is a question you may be asking yourself more and more often. Meet your guests’ requirements and innovate your processes. You can thus save time not only for yourself, but also for your guests. And what kind of innovation is this exactly? As part of the Bookolo Booking Engine, we also offer the Bookolo application, which simply offers the management of all bookings made.
The Bookolo application has several advantages that can convince a potential client in your favour. Today we decided to list them all for you.
- All information at one place
Guests no longer need to search hard for information about the hotel as such. It’s enough for them to download the Bookolo app and match their bookings. In no time, all basic information about the entire booking and also about the hotel will appear in the application.
- Access to all bookings
The application environment offers a quick and intuitive overview of all bookings, both current and past, that the guest has ever made. This is a great advantage, for example, for guests who often go on business trips to the same destination. They can thus still renew past bookings to the current ones. They will save time and choose the same place to sleep again on their next trip.
- Online Check-in
Another advantage, which was already mentioned in one of the previous articles, is the possibility of Online Check-in. Just before arrival, guests will be offered the possibility of Online Check-in in the application, where they will fill in the necessary information and then, without a long wait, just pick up their room keys and check-in straight away. Again, time is saved here, as the long queues at the reception, which are formed when guests arrive, are reduced.
- Direct contacting
If guests arrive unexpectedly late or simply need to contact the hotel suddenly, they do not have to search for a contact to the hotel reception in the e-mail box. Just click on the given reservation again in the application and dial the necessary contact through the application.
- Transfer order
It often happens that guests forget to order a transfer from the point of arrival to the given destination when booking. It is the application that offers to order a transfer directly to the hotel after a few clicks. Again, the guest saves a lot of time and thus avoids the stressful situation of dealing with the journey to the hotel. As a result, the whole experience of the stay is perceived very positively.
- Route planning
If the guests are heading to your hotel on their own in their cars, then the application environment offers route planning. Again, one click is all it takes to redirect the user to the navigation and plan the entire trip directly to the hotel without any effort.
And how can you get the app for your guests? It’s quite simple! The application is free to download for iOS, Android and Windows operating systems. So just inform your guests about the possibility of having their bookings under control in one place and show them that you keep up with the times and try to constantly innovate. If you have any further questions, please do not hesitate to contact us.