Online Check-in

Fast priority check-in from the comfort of your home

Meet us
Speeding up and streamlining the arrival of the guest for the stay
The preferred form of hotel processes
Usable for all booking sources

Speeding up and streamlining the arrival of the guest for the stay

Bookolo Online Check-in streamlines and speeds up the check-in process when a guest arrives for a stay. Upon arrival, it is only necessary to receive the room key without having to fill out documents with personal details and wait for them to be processed by the hotel reception.

The preferred form of hotel processes

Nowadays, check-in without the need for contact and waiting at the hotel reception is a highly preferred and convenient option from the guest’s point of view. If the guest prefers personal check-in, this option is of course fully available to them. Online Check-in is not mandatory for arrival to the stay.

Usable for all booking sources

The invitation to create and complete the Online Check-in is sent not only to clients who have made a reservation through the Bookolo Booking Engine, but also through connected OTAs such as, Expedia and others.

Ask for a demo

We believe that there is nothing above personal experience. For this reason we created a demo version.

What Bookolo clients say

In 2022, we made a significant upgrade by switching from our previous booking engine to the Bookolo Booking Engine, resulting in a substantial increase in the number of bookings made through our website. The primary advantage of this transition is the user-friendly booking process for our customers, along with a range of additional features that enhance our interactions with them. This is why I confidently endorse it.

Vladimír Halgaš

I have been working with Booking Engine by Bookola for several years. The system is constantly evolving and improving. I appreciate especially its user simplicity, intuitiveness and complexity. It fits perfectly with the minimalistic design of our website. In addition to BE, we also use a Voucher Shop and a module for managing wellness reservations. I must also praise praise the great work of the support and the shop, which solves any query in a flash. Switching to Bookolo has saved me a lot of time, freed up my hands in managing packages and quotes and helped with supporting direct bookings.  

Vendula Gajová
Managing Director Monastery Garden Prague

We have been using Bookolo products in our hotel for many years and have been extremely satisfied with the technical quality of the products and the flawless support. The web solution was one of the first and, we are still amazed by its timeless design and concept. Next came the booking system itself, which, according to internal statistics, had an immediate positive impact due to its user-friendliness, simplicity and also due to a greater pull on the gate in the form of direct bookings than what we were used to with our former provider. At the same time, I would like to acknowledge the personal approach from all Bookolo staff, who have been helpful to our team with technical and organisational issues. In particular, the close cooperation in the implementation of each product was important and beneficial. 

Ondřej Matiášek
General Manager Congress & Wellness Hotel Olšanka SUPERIOR

For myself, I can say that Bookolo is not only a great system that improves based on your needs, but also ga team of great people who are always willing to give you advice. It is a pleasure to work with them.

Radka Šafaříková
Sales & Marketing manager Hotel Špindlerova Bouda

The cooperation with the Bookolo System is really excellent. Global Payments is a payment service provider, and if a hotel needs to enable immediate payment upon a booking engine, for example, Bookolo actively recommends Global Payments' solution. We appreciate the company's pro-customer approach to the needs of their customers, which can be seen in the fact that they have prepared their system in such a way that deploying the payment gateway is really easy and fast. Our payment gateway is also fully integrated with the Bookolo booking system, allowing for easy transaction management. Last but not least, we value great communication and a personal approach to each customer, values that we also cherish as Global Payments. Bookolo takes an interest in every customer they recommend the solution to and is keen to get it up and running. Their work certainly doesn't end with the signing of a contract. I wish the Czech business environment had more companies like this.

Milan Lípa
Manager for major accounts, Global Payments

We have been using Bookolo System products, services and modules in our hotel division for several years to our complete satisfaction. The systems are state-of-the-art and dynamically evolving, actively responding to the current stimuli of the rapidly evolving online hotel environment, without which today's hotel cannot function adequately and competitively. In the time we have been using Bookolo, the volume of direct bookings in our hotels has increased several times. Bookolo is intuitive, efficient and simple.

Martin Novota
Director of the hotel division, Absolutum Group

Bookolo? Simply number one! In a market full of different hotel systems, it's not easy to navigate. Here we were impressed by the clear design and at first glance everything we would expect a hotel system to do. After the first meeting it was clear that we were heading in the right direction. As the system admin, I am extremely satisfied with the care and patience of the support. Training, fine-tuning details, consulting over setup and debugging comments or suggestions from our side, all handled quickly and with a very friendly approach. I'm so sorry that everything is already running without the need to contact support :slightly_smiling_face: They are really great! Thank you and wish you many happy clients!

Renáta Prokopová
Marketing Two Fingers

Q&A Online Check-in

All questions

When is the invitation to create an Online check-in sent to the client?

Online Check-In email is sent to all clients who have made a reservation through the Bookolo Booking Engine, or through one of the connected OTAs channels, 2 days prior to arrival. In case a guest creates a reservation less than 2 days before arrival, the invitation is sent immediately. If guest creates a reservation through the Bookolo Booking Engine, the Online Check-in link is also available in the booking confirmation email.

How is the guest's data processed?

The moment the guest completes the Online Check-in, his/her registration card with the filled-in data is automatically sent to the e-mail of the reception, which then enters the relevant data into the PMS system. In Bookolo we also plan to automatically transcribe the data from the Online Check-in to the client's reservation in the PMS.

Is there a possibility to share Online Check-in with all accommodated guests?

Yes - Online Check-in offers this option. The reservation can be shared by the reservationist to the e-mail of all guests staying at the property. 

What data do I need to fill in to finalise Online Check-in?

In order to complete Online Check-in, the following data is required: first and last name, date of birth, document number, nationality, street, city, zip code, country, phone, email and electronic signature.

Is it possible to edit Online Check-in once it's filled in?

Yes - the system also offers this option - both from the guest's side and from the hotel's side. 

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